System Maintenance & Optimization

Solution Manager

• • Accelerators and packaged services for Solution Manager Scenarios
• • Implement system and business process monitoring for your landscape
• • Setup service desk/support desk and change request management for optimizing IT processes
• • Use Solution Manager Diagnostics for efficient and safe root cause analysis

Identity Management

• • Touchworld can manage user provisioning & permissions across heterogeneous environments based on the business role of each user.
• • Reduce the administrative and support cost associated with IT support for user-id/password management and increase user’s satisfaction level

Solution Lifecycle Management

• • Setup Software Lifecycle Management for Java Development using NWDI
• • Landscape Design for planning and modelling your landscape
• • Software Logistics using new tools like CTS+ for managing application lifecycle
• • Implement Software Operations tool for efficiently and reliably running SAP NetWeaver Landscape

System Maintenance and Remote support services

• • Design & Maintenance of Monitoring and Security Architecture
• • System Health checkup
• • SAP BASIS Installation, consolidation, configuration & upgrade services.